The Hotel Booking War

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In Denver, CO Ruth and I stayed in a C grade Holiday Inn at the airport. The chair in the room smelled like someone had recently died in it.  We were told we were not entitled to reward points because we booked through a 3rd party service.

In Independence, MO we stayed at a C grade Fairfield Inn.  The manager told Ruth that we should have called them instead of using a 3rd party service.  If we had booked them directly, we could have saved $10 or more on the room and been entitled to rewards points too.

On our last night on the road we saved 20% on our accommodation because of a La Quinta promotion that we accidentally found in our room on the previous night.  We would have paid more if we had booked through a 3rd party service.d

We are often assigned a hotel’s least desirable room because we booked through a third-party service.

Question. Why do hotels use 3rd party booking services like Expedia and Priceline and then punish their guests for using them?

There’s more than one war brewing out there.

Hank

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About roadsrus

Since the beginning, I've had to avoid writing about the downside of travel in order to sell more than 100 articles. Just because something negative happened doesn't mean your trip was ruined. But tell that to publishers who are into 5-star cruise and tropical beach fantasies. I want to tell what happened on my way to the beach, and it may not have been all that pleasant. My number one rule of the road is...today's disaster is tomorrow's great story. My travel experiences have appeared in about twenty magazines and newspapers. I've been in all 50 states more than once and more than 50 countries. Ruth and I love to travel internationally--Japan, Canada, China, Argentina, Hungary, Iceland, Italy, etc. Within the next 2 years we will have visited all of the European countries. But our favorite destination is Australia. Ruth and I have been there 9 times. I've written a book about Australia's Outback, ALONE NEAR ALICE, which is available through both Amazon & Barnes & Noble. My first fictional work, MOVING FORWARD, GETTING NOWHERE, has recently been posted on Amazon. It's a contemporary, hopefully funny re-telling of The Odyssey. View all posts by roadsrus

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