In Denver, CO Ruth and I stayed in a C grade Holiday Inn at the airport. The chair in the room smelled like someone had recently died in it. We were told we were not entitled to reward points because we booked through a 3rd party service.
In Independence, MO we stayed at a C grade Fairfield Inn. The manager told Ruth that we should have called them instead of using a 3rd party service. If we had booked them directly, we could have saved $10 or more on the room and been entitled to rewards points too.
On our last night on the road we saved 20% on our accommodation because of a La Quinta promotion that we accidentally found in our room on the previous night. We would have paid more if we had booked through a 3rd party service.d
We are often assigned a hotel’s least desirable room because we booked through a third-party service.
Question. Why do hotels use 3rd party booking services like Expedia and Priceline and then punish their guests for using them?
There’s more than one war brewing out there.